AI Systems | Healthcare & Regulated Product Leadership

I design AI-enabled systems in high-stakes environments where trust, safety, and clarity matter.

AI introduces uncertainty. Design makes it usable.

I translate probabilistic outputs into intuitive, explainable interaction models—defining transparency, override, and trust calibration so automation augments rather than replaces human expertise.

In regulated domains, interaction design is governance.

  • Led digital transformation for 12M+ healthcare members

  • Designed AI-informed decision-support systems in regulated enterprise environments

  • Built and scaled multidisciplinary design teams across complex product ecosystems

  • Influenced executive-level product strategy across healthcare and fintech platforms


SELECTED IMPACT

The work presented here reflects close collaboration across multidisciplinary teams of designers, engineers, researchers, and product leaders.

RECOGNITION & COLLABORATION

“Great presentation! You are really talented Gina and your guidance is really helping [designer name] grow.”

— Design Leader @ Kaiser Permanente

“Gina! You were my mentor for a good portion of the pilot! I loved working with you! Thank you so much for all the support and guidance 🙏”

— Sr. Designer on their last day at Kaiser Permanente

“… your ‘tired’ is way ahead of most people’s ‘rested’. 🙂”

— Sr. Designer @ Kaiser Permanente