Designing AI-enabled product systems in complex environments

I design complex product systems that make emerging technologies usable.

My work focuses on translating ambiguity – whether from AI, data, or operational complexity – into clear, intuitive experiences people can trust.

I partner with product, engineering, and executive teams to bring these systems to life in real-world, high-stakes environments.

  • Led digital transformation impacting 12M+ healthcare members, improving access and engagement

  • Designed AI-driven decision-support systems in regulated enterprise environments

  • Built and scaled multidisciplinary design teams across complex product ecosystems

  • Influenced C-level product strategy across healthcare and fintech platforms

SELECTED IMPACT

The work presented here reflects close collaboration across multidisciplinary teams of designers, engineers, researchers, and product leaders.

View Work (password protected)
View Work (password protected) 
Led design across Fortune 500 and regulated enterprise platforms.
RECOGNITION & COLLABORATION

“Great presentation! You are really talented Gina and your guidance is really helping [designer name] grow.”

— Design Leader @ Kaiser Permanente

“Gina! You were my mentor for a good portion of the pilot! I loved working with you! Thank you so much for all the support and guidance 🙏”

— Sr. Designer on their last day at Kaiser Permanente

“… your ‘tired’ is way ahead of most people’s ‘rested’. 🙂”

— Sr. Designer @ Kaiser Permanente